1. Acceptance of Terms

By accessing optibizsolutionsinc.com or engaging Optibiz Solutions Inc. ("Optibiz," "we," "us," or "our") for logistics, transportation, or trade services, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or services.

2. Who We Are

Optibiz Solutions Inc. is a legally registered Canadian company headquartered in Richmond, British Columbia, founded in 2024. We provide professional logistics, transportation, and trade solutions to businesses across North America, with expanding partnerships across the GCC and Middle East.

3. Our Services

Optibiz provides the following services, each governed by these Terms and any applicable service-specific agreement:

• Last-Mile Delivery — ensuring shipments reach their final destination with speed, accuracy, and professionalism
• B2B Logistics — flexible, efficient logistics solutions that optimize business operations
• Import & Export — cross-border trade support built on trusted partnerships
• Trading Services — market access and trade relationship development

4. Quotes and Orders

Quotes provided by Optibiz are estimates based on the information you supply and are subject to confirmation once full shipment or trade details are received. Orders are considered accepted once confirmed in writing by an authorized Optibiz representative.

5. Client Responsibilities

You agree to provide accurate, complete, and timely information regarding shipments, goods, and documentation required for customs, trade compliance, or delivery. Delays or issues arising from inaccurate or incomplete information provided by you are not the responsibility of Optibiz.

6. Payment Terms

Payment terms will be specified in your quote, invoice, or service agreement. Unless otherwise agreed in writing, invoices are due upon the terms stated at the time of booking. Late payment may result in service delays or suspension.

7. Limitation of Liability

To the fullest extent permitted by applicable law, Optibiz's liability for any claim arising from our services is limited to the value of the specific shipment or engagement giving rise to the claim. Optibiz is not liable for indirect, incidental, or consequential damages, including delays caused by customs authorities, carriers, weather, or other events outside our reasonable control.

8. Intellectual Property

All content on optibizsolutionsinc.com, including our name, logo, and branding, is the property of Optibiz Solutions Inc. and may not be used without our prior written consent.

9. Termination

Either party may terminate an active service agreement in accordance with the terms specified in that agreement. Optibiz reserves the right to suspend or terminate services in cases of non-payment, breach of these Terms, or unlawful use of our services.

10. Governing Law

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict-of-law principles.

11. Changes to These Terms

We may revise these Terms from time to time. Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms. The "Last updated" date above reflects the most recent revision.

12. Contact Us

Questions about these Terms of Service can be directed to:

• Email: info@optibizsolutionsinc.com
• Phone: +1 778 345 9911
• Address: 9300 Parksville Dr, Richmond, BC, Canada